This website is owned and operated by CUATRO TECHNOLOGY (“we”, “us”, “our” and “ourselves”) trading as CUATRO TECHNOLOGY, the data controller is CUATRO TECHNOLOGY.

CUATRO TECHNOLOGY is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use and care for your personal data when you visit our website (regardless of where you visit), including when you buy a product or service or subscribe to our newsletter. It also tells you about your rights and how the law protects you.

Important information 

Our website is not intended for children and we do not knowingly collect data related to children.

This Privacy Policy supplements the other policies (including our terms of use) and is not intended to override them.

CUATRO TECHNOLOGY is the controller and responsible for your personal data (us or ours).

To help you better understand this Privacy Policy, we have established a glossary of terms used, examples of the types of personal data we collect, how we use it, the legal basis for processing such data, and more details of your rights.

We have appointed a data privacy manager. If you have any questions about this Privacy Policy, including any request to exercise your legal rights, please contact us in writing by either:

by email to: info@cuattech.com

by post to: Data Privacy Manager, CUATRO TECHNOLOGY, 1201 Hermes Commercial Centre, 4 Hillwood Road, Tsim Sha Tsui, Hong Kong.

Your duty to inform us of changes: It is important that the data we hold about you is accurate and up-to-date, so please keep us informed of any changes to your personal data.

Third Party Links: Our website may include links to third party websites, plugins and applications. By clicking these links or enabling connections, you can allow third parties to collect or share your personal data. We have no control over these third party websites, plugins or applications and we are not responsible for their privacy policies, therefore you should also read their privacy policies to understand what personal data they collect about you and how they use it.

The data we collect about you

We may collect, use, store and transfer the types of personal data about you.

We also collect, use and share aggregated data. However, if we combine aggregated data with your personal data so that they can directly or indirectly identify you, we treat it as your personal data.

We do not collect special categories of personal data.

Failure to provide personal data: If we are required by law, or under the terms of a contract we have with you, to collect your personal data and you do not provide it, we may not be able to enter into the contract with you and we may have to cancel a product or service. We will notify you of this at the relevant time.

How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data:

to perform the contract that we are going to enter into or that we have entered into with you;

to comply with a legal obligation; and when it is necessary to carry out our legitimate interests (or those of a third party) and your interests and fundamental rights do not prevail over those interests.

We generally only rely on consent as the legal basis for processing your personal data to send email and SMS marketing communications and you have the right to withdraw your consent at any time by contacting us. Please note that we may process your personal data for more than one legal reason, depending on the specific purpose for which we are using your information.

Marketing: we may analyze your personal data to form an opinion on which products or services we think may be of interest to you. You will only receive marketing communications from us, if you have requested information from us or purchased services from us, if you consent to marketing at the time we collect your personal data and have subsequently not opted out or withdrawn your consent, or if We have another basis for sending you marketing communications.

We will obtain your express consent before sharing your personal information with third parties for marketing purposes. We do not sell lists, do not accept advertising, or generate third party income from the information generated on this website.

How to Opt Out: You can opt out of email marketing by clicking the unsubscribe button within the particular marketing email. You can also withdraw your consent to marketing at any time by contacting us.

Even if you choose not to receive marketing, we may still use your personal data for other purposes as long as we have a legal basis to do so.

Change of purpose: We will only use your personal data for the purpose for which we originally collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis that allows us to use your personal data in this way.

We may process your personal data (without your knowledge or consent) when required or permitted by law.

Disclosure of your personal data

We may have to share your personal data with third parties. We require all third parties to respect the security of your personal data and treat it in accordance with the law. We do not allow our external service providers to use your personal data for their own purposes. They can only process your personal data for specific purposes and in accordance with our instructions.

Data security

The security of your personal information is important to us. However, keep in mind that no security system is 100% guaranteed. While we strive to protect your personal information, CUATRO TECHNOLOGY cannot guarantee or guarantee the security of our servers, nor can we guarantee that the information you provide through this website will not be intercepted while it is transmitted over the Internet. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized manner, altered or disclosed. We also limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know about it and can only process your personal data on our instructions and will be subject to a duty of confidentiality.

We have procedures in place to deal with any suspected breach of personal data and we will notify you and any applicable regulator of a breach when we are legally required to do so.

Data retention

We will only retain your personal data for as long as is necessary to fulfill the purposes for which we collected it, including to comply with legal, accounting or reporting requirements.

Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us. However, we are legally obliged to retain basic information about our customers (including contact, identity, financial and transaction details) after they cease to be customers, for tax purposes.

We may also anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes. We may use anonymized information indefinitely without prior notice.

Your legal rights

You have certain rights in certain circumstances according to data protection law.

You will not have to pay a fee to exercise any of your rights. However, if your request is clearly unfounded, repetitive, or excessive, we may charge a reasonable fee for this information or refuse to comply with your request.

We may request specific information from you to help us confirm your identity when you contact us. This is a security measure to ensure that personal data is not disclosed to anyone who does not have the right to receive it.

We try to respond to all legitimate requests within a month. Occasionally it may take us more than a month if your request is particularly complex or you have made a series of requests. In this case, we will notify you and keep you informed.

Changes to this Privacy Policy

CUATRO TECHNOLOGY reserves the right to change this Privacy Policy when required by law or at any time we deem necessary. We will post a notification of any changes on the website, but we recommend that you periodically check this policy to stay updated. On your first visit to the website after any changes, you are deemed to have accepted the terms of the policy.